Frequently Asked Questions
Payment Options
We want you to feel 100% safe when shopping with us. At the time of writing this, we only offer direct transfer (EFT) payment options, which does not include any third party payment processing. This means you pay directly from your banking app to us.
Deliveries
No, we do not deliver outside the borders of South Africa.
All our orders are delivered at a flat rate of R89 per order and delivered in 3-4 working days.
You are welcome to collect your order from any one of our market stalls with prior arrangement. Please contact us at sales@faraocollection.co.za to arrange a collection.
Returns
You may exchange any products purchased from us in their new, unopened condition within 7 days of delivery for a different item of the same price, or a full refund. Please read more about our returns policy here